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"As you know from our phone contacts, I'm very grateful to you for the efficient and very helpful way in which my order from Office Products Online has been placed, filled, and delivered. But I'd like you to see this gratitude (and great satisfaction) in print, and not just hear it!
For me as a private individual and not a commercial concern, such an order was a large - and certainly not typical - enterprise. But your whole operation and ready availability made it all seem so easy. I was especially impressed by your endless attention to detail and constant readiness to take every extra step to ensure that the delivery was expedited so very well.
And by the way - it was such a refreshing change that every phone call to Office Products Online was anwered at once by a person, and one didn't have to wade through a whole pre-recorded menu of options for this, that, or the other. Your business deserves every success and if a warm recommendation can help... then here is one to be going on with!
Derek Bolt - Motueka